It is the objective of the Kean University Mail Services to provide timely and accurate handling and distribution of mail to the campus community. This information outlines the services we provide as well as your responsibility in handling university mail. Compliance by the campus community with the guidelines outlined here will assist Mail Services in providing the most efficient and cost-effective services possible to the University.

MISSION STATEMENT
The mission of Kean University Mail Services is to provide the University community with timely and accurate handling, distribution and processing of all mail, and utilizing staff and resources effectively and efficiently with accountability for students, faculty and staff.

GENERAL INFORMATION
Mailboxes are strategically located in buildings throughout the campus, and each office has its own mail bin. Both mail boxes and mail bins are separated into two sections: inter-office mail and outgoing mail which is delivered to the U.S. Post Office.
Mail is picked-up at least once a day, depending on the location; the last pick-up is at 2 p.m. every day.
Mail that is deposited in the mail boxes before the scheduled pick-up time is delivered to the Union Post Office, Monday to Friday by 4 p.m. All mail leaves Mail Services for the Union Post Office at 3 p.m.
Only officially recognized university organizations, faculty, staff and currently enrolled students are authorized to use the Kean University Mail Services, centrally located mail boxes and office mail bins.
Special Note: University Mail Services reserves the right to inspect all mail to ensure compliance with its regulations.

LOCATION AND HOURS
The Mail Services Center is located in the Facilities Maintenance Building, Room 135. The Facilities Maintenance building is located between the University Center and the Campus School buildings on campus. The Mail Services Center is open to the campus community Monday to Friday from 10:15 a.m. - 4 p.m., excluding University holidays.

INTER-OFFICE MAIL
Please follow these basic guidelines to ensure efficient and cost-effective handling of inter-office mail:
Special reusable inter-office envelopes are available from Materiel Services for inter-office mail.
Please address inter-office mail using the full name of the department.
Do not abbreviate department names or use room numbers.
Please do not use white Kean University envelopes for inter-office mail. The white envelopes are substantially more expensive and can easily be mistaken for outgoing mail.
Inter-Office Mail must be used for University business ONLY.

OUTGOING MAIL
To ensure proper handling of outgoing mail, please follow these basic guidelines:
Addresses for the outgoing University mail must be metrically generated.
Always identify the name or department of the sender on all outgoing mail below the return address.
Deposit mail into campus mail boxes unsealed. Several letters should be grouped together facing one direction, one flap over the other and enclosed by a rubber band.
Separate international mail and attach a covering slip marked "Overseas" or "International Mail."
Large Standard (bulk) mailings or certified letters should be brought to Mail Services by 11 a.m. to allow time for the paperwork to be prepared.

FORWARDING
Mail Services will forward mail to former employees free of charge, when the forwarding address is written on the envelope.

INCOMING MAIL
Incoming mail should be addressed as follows:

RESIDENTIAL MAIL
Mail for the resident students is delivered by the United States Postal Service to the Office of Residential Student Services five (5) days a week during the academic year and four (4) days a week during summer sessions. Mail is distributed to the individual Residence Halls before 5 p.m. No mail delivery is available on Saturdays, Sundays or holidays. All signatures required packages/mail (overnights, certified and special mail) will be delivered to the Office of Residential Student Services and students, upon proof of identification, may obtain those items. Resident students are responsible for completing the required United States Postal Service forms for forwarding mail.

PERSONAL MAIL
Personal mail belonging to University employees and students will be delivered to the United States Post Office only if the correct postage has been applied by the sender.

ADDRESS FORMAT
Personal mail belonging to University employees and students will be delivered to the United States Post Office only if the correct postage has been applied by the sender.
The "destination address" must be in block format, at least one inch from both the left and right edges of the envelope.
The bottom line of the address (city, state and zip code) must be at least 5/8 inch, but no more than 2-3/4 inches from the bottom of the envelope.
Addressing the envelope in all upper-case letters is preferred.
Typewriter or machine-printed addresses can be processed on the new high-speed automated equipment.

STANDARD MAIL/BULK MAIL
Any department mailing large quantities of mail, more than 200 pieces, at one time, including standard mail (formally called bulk mail) is required to do the following:
Submit a memo or e-mail to S. Joe Kang at sjkang@kean.edu, at least five (5) business days in advance.
Indicate the number of pieces being mailed.
Separate all mail going to students on campus and overseas mail from outgoing mail; this will help us to apply proper cost saving measures.
Bring bulk mail to the Mail Services Center by 11 a.m. to allow time for processing.
Prepare all mail in zip code order. Any department using labels prepared by the Data Center may request that they be run off in zip code order. This order should then be maintained while labeling.
Specific instructions on preparing bulk mail must be obtained from Mail Services.

MAILING STATEMENT
Mail Services will prepare a postal form — Nonprofit Standard Mail Statement — to accompany your bulk mail. You must inform Mail Services of the exact number of pieces being mailed.

PARCEL PICK-UP
All packages must be delivered to Materiel Services. Pick-up service for packages is not provided.

PARCEL POST
Fourth-class Parcel Post is printed matter, merchandise or other material weighing 16 ounces or more. Parcels should me marked "Parcel Post."

INTERNATIONAL MAIL
International mail should be taken to Mail Services by 11 a.m. to be processed properly.
The rate for international mail is $0.60 per half ounce. A slightly lower rate is available for sending books by air mail. Please be sure to identify all packages containing books.
All other packages sent overseas require a Customs Declaration Form, which is available at any post office.

OVERNIGHT EXPRESS MAIL
UPS Next Day Air is used for overnight express mail. Anyone sending overnight mail, for official University business only, must do so through the Mail Services Center.
Express Mail must be delivered to the Mail Services Center by 2:30 p.m. for next day delivery. Senders are required to fill out their name, department and phone number under Section 1 of the air bill.
NOTE: Air bills and supplies are available in the Mail Services Center.
The following alternate drop-off locations are available if packages are not delivered to the Mail Services Center by 2:30 p.m.
UPS Store Locations

The UPS Store
1922 Morris Ave.
Union, N.J.
(908) 964-2600
The UPS Store
579 Raritan Rd.
Roselle, N.J.
(908) 298-1122
The UPS Store
231 North Ave. W
Westfield, N.J. 
(908) 654-8200
The UPS Store
765 Mountain Ave.
Springfield, N.J. 
(973) 912-8600
The UPS Next Day Air drop box is located next to the Science Building. The last pick up is 6 p.m.

DISTRIBUTION OF PRINTED MATERIAL (FLYERS)
Mail Services is responsible for distributing printed material that is approved and requested by management.
University departments, labor unions and recognized organizations may use the Mail Services facilities for document distribution by sending a staff member to Mail Services center with the documents, and by having that staff member place the documents in the appropriate mail slots. The Mail Services carrier will deliver the sorted documents with the regular mail.
Note: For same-day delivery, documents must be delivered to the Mail Services Center by 8:30 a.m.

OFFICE RELOCATION
It is very important to notify Mail Services if your office is relocated. This helps to keep all data regarding campus addresses current. Please notify Joe Kang by memo or e-mail;  include the department name and building name with room number.

OFFICE NAME CHANGE
Please notify Joe Kang by memo or e-mail regarding office name changes; include the former department name and the new department name.

NEW EMPLOYEE
Supervisors are required to send the names of all new employees, their department, and their office location to Joe Kang by memo or e-mail.

BUSINESS REPLY ENVELOPES
Contact Joe Kang in Mail Services at 908.737.5070 for business reply envelopes.